Privacy Policy

Sarah Berry | Berry Créatif Mosaics

Last updated: 8 October 2026

Your privacy is important to me. This Privacy Policy explains how I collect, use, store and protect your personal information when you visit my websites, subscribe to my emails, purchase my products or take part in my mosaic courses and services.

I aim to handle your information responsibly and in accordance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

1. Who Is Responsible for Your Information?

Your personal information is managed by:

Sarah Berry EI
Trading as Sarah Berry EI. Also known as Sarah Berry Artist / Berry Créatif Mosaics
9 Rue de l'Anjou
79130 Secondigny, France

Email: [email protected]
Website: www.sarahberryartist.com

I am the data controller responsible for deciding how and why your personal information is processed.

2. What Information Do I Collect?

Depending on how you interact with my business, I may collect:

Your name and email address

Your postal address and telephone number, where needed

Details of purchases, bookings and transactions

Course enrolment and participation information

Messages, questions and feedback you send me

Photographs of mosaic projects you choose to share

Newsletter subscription and communication preferences

Technical information such as IP address, browser type and website activity

I only aim to collect information that is relevant and necessary for providing my products, services and communications.

Payment information is processed through secure payment providers such as Stripe and PayPal. I do not directly store your complete payment card details.

3. How Do I Use Your Information?

I use personal information to:

Process orders, payments and bookings

Deliver digital products and provide access to online courses

Communicate with you about purchases, courses and workshops

Provide customer support and answer enquiries

Send newsletters, mosaic tips and promotional emails where permitted

Manage live sessions, student communities and course participation

Improve my products, teaching and website experience

Maintain business records and meet legal or accounting obligations

Protect my websites and services against misuse or fraud

I do not sell your personal information to third-party marketing companies.

4. Legal Basis for Processing Your Information

Under GDPR, personal information must be processed for a valid legal reason.

Depending on the circumstances, I rely on:

Contractual necessity: To process your purchases, deliver courses, manage bookings and provide services you have requested.

Consent: Where you have agreed to receive marketing emails or accepted optional cookies and tracking technologies.

Legal obligations: To maintain records required for tax, accounting and other legal purposes.

Legitimate interests: To respond to enquiries, maintain website security, provide appropriate customer support and improve my business, provided these interests do not override your rights.

You may withdraw your consent at any time where consent is the legal basis for processing.

5. Email Newsletters and Marketing

If you subscribe to my email list, you may receive mosaic-making tips, educational content, news about my courses, product announcements and occasional special offers.

I use email marketing platforms to manage subscriptions and deliver these communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email or by contacting me directly.

Purchasing a product or downloading a free resource does not automatically mean that you have agreed to receive all marketing communications.

Where permitted by law, I may contact existing customers about similar products or services, provided they have been informed and given the opportunity to opt out.

Essential emails relating to purchases, course access and customer support may still be sent when necessary.

6. Online Courses and Student Communities

When you enrol in an online course or programme, your information may be stored on the learning platform used to deliver that course.

This may include your name, email address, enrolment details, course progress and participation in group activities.

Where courses include live calls or online communities, other participants may see information you voluntarily share, such as your name, comments and photographs.

Live sessions may be recorded for enrolled students where this has been communicated in advance.

Please avoid sharing personal or sensitive information in public or group discussions.

7. Testimonials, Reviews and Photographs

I love celebrating the work created by my students and customers.

If you provide a testimonial, review or photograph of your mosaic project, I may ask your permission to share it on my websites, social media or promotional materials.

Where consent is required, I will obtain it before publication.

If you would like me to remove a testimonial or photograph you have shared, please contact me. I will review your request and take appropriate action, subject to applicable legal rights and obligations.

8. Third-Party Service Providers

I use trusted external services to help operate my business.

These may include:

Website hosting and administration providers

Email marketing and automation platforms

Online course and community platforms

Payment processors, including Stripe and PayPal

Video conferencing and video hosting services

Accounting and business administration software

Website analytics and advertising services

Delivery and fulfilment providers, where applicable

These providers may process personal information where necessary to deliver their services.

They are expected to handle personal information securely and in accordance with applicable data protection requirements.

Some providers act as independent data controllers and have their own privacy policies.

9. Cookies and Website Tracking

My websites may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function and, where permitted, provide information about how visitors use them.

Cookies may be used for:

Essential website functions and security

Remembering preferences or login information

Understanding website performance and visitor activity

Measuring the effectiveness of advertising campaigns

Where required by law, optional analytics and advertising cookies will only be activated after you have given your consent.

You should be able to accept, reject or change your choices for non-essential cookies through the cookie settings provided on the relevant website.

You can also manage cookies through your browser settings.

10. Advertising and Social Media

I may use social media platforms such as Facebook, Instagram, Pinterest and YouTube to share educational content and promote my mosaic products and services.

Where advertising or analytics tools such as the Meta Pixel are used, they may collect information about website visits and interactions, subject to applicable consent requirements.

These platforms may process information according to their own privacy policies.

11. How Long Do I Keep Your Information?

I keep personal information only for as long as necessary for the purpose for which it was collected, or where required by law.

For example:

Customer and purchase records: Retained as needed to provide services and comply with applicable legal, tax and accounting requirements.

Email subscribers: Retained while your subscription remains valid, subject to applicable retention limits and periodic review.

Course information: Retained as needed to provide the access and support included with your purchase.

Customer enquiries: Retained for a reasonable period to manage communications and any necessary follow-up.

Marketing consent records: Retained as necessary to demonstrate compliance with legal requirements.

When information is no longer required, it will be securely deleted, anonymised or archived where legally necessary.

12. How Do I Protect Your Information?

I take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

These measures may include secure website connections, password-protected accounts and reputable third-party service providers.

Although I take data protection seriously, no online system can guarantee absolute security.

13. International Data Transfers

Some of the online platforms and service providers I use may process or store information outside France or the European Economic Area.

Where personal data is transferred internationally, I aim to ensure that appropriate safeguards are in place, as required by GDPR. These may include recognised adequacy decisions or approved contractual safeguards.

14. Your Data Protection Rights

Under GDPR, you may have the right to:

Request access to the personal information I hold about you

Ask for incorrect information to be corrected

Request deletion of your information in certain circumstances

Restrict or object to certain uses of your information

Request a portable copy of eligible personal information

Withdraw consent where processing is based on consent

Object to the use of your information for direct marketing

To exercise any of these rights, please email [email protected].

I will respond in accordance with applicable data protection law, normally within one month.

You also have the right to lodge a complaint with the French data protection authority, the CNIL.

Website: www.cnil.fr

15. External Websites

My websites, courses and emails may contain links to external suppliers, resources, social media platforms and other websites.

These websites operate independently and have their own privacy policies.

I recommend reviewing their policies before providing personal information.

16. Children's Privacy

Some of my mosaic activities and workshops are suitable for children.

Where personal information relating to a child is required, I aim to collect only what is necessary and obtain appropriate parental or guardian authorisation where required.

My online marketing and email subscriptions are intended primarily for adults.

17. Changes to This Privacy Policy

I may update this Privacy Policy occasionally to reflect changes to my business, services, technology or legal requirements.

The latest version will be published on my website with an updated revision date.

Where significant changes require additional notification or consent, I will take appropriate steps.

18. Contact

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Sarah Berry
9 Rue de l'Anjou
79130 Secondigny, France

Email: [email protected]

Last updated: 8 October 2026